FAQs

We deliver across selected Hyderabad pincodes. Enter your pincode at checkout and we will tell you immediately whether we reach you — if we do not, the order cannot be placed for that address.

No. Delivery is free on every order, to every pincode we serve.

You choose a delivery slot at checkout and we deliver within it. Cuts are prepared fresh for each order, so please place your order before the slot you want fills up.

You can pay online by UPI, card, net banking or wallet through Razorpay, or in cash when the order reaches your door. Nothing is dispatched until an online payment is confirmed.

Everything is cut to order on the day of delivery from our own farm-raised stock. We do not sell frozen or pre-packed meat.

Meat is a natural product cut by hand, so a pack can come in a little over or under the listed weight. You are charged the price shown at checkout either way.

A half-kilo pack is priced on its own, not at exactly half the kilo rate. Use the weight selector on any product to see the price for each.

A membership takes a fixed percentage off the items in every order for the length of the plan. The discount is applied automatically at checkout — there is no coupon to remember.

Yes, as long as we have not started preparing it. Call or message us as soon as you can. Once cutting has begun the order cannot be cancelled.

Contact us on the day of delivery with a photo and we will replace it or refund it. See our Return Policy for the full details.